Question 1

Do you need a power source at the venue?

Accepted Answer

No, our ice cream bikes are fully self-contained and do not require any power connection. We arrive fully prepared with everything needed for seamless service.

Question 2

Do you travel across all of Cyprus?

Accepted Answer

Yes, we serve Paphos, Limassol, Larnaca, Nicosia, and all surrounding areas including Ayia Napa, Protaras, and mountain villages. A small travel supplement may apply for remote locations.

Question 3

How quickly can you serve guests?

Accepted Answer

Our experienced staff can comfortably serve 80-100 guests per hour with multiple flavour options. For larger events, our Grand package includes additional servers for faster service.

Question 4

Can you accommodate allergies and dietary needs?

Accepted Answer

Absolutely. We offer dairy-free sorbets and can provide full allergen information for every flavour in advance. Staff are trained to handle allergen-aware serving with dedicated scoops.

Question 5

What happens if the weather is bad?

Accepted Answer

Cyprus weather is generally reliable, but we always plan ahead. Our bikes can be set up indoors, under marquees, or in covered areas. We coordinate with your venue to identify backup positions.

Question 6

How do deposits and payments work?

Accepted Answer

A 30% deposit secures your date, with the balance due 14 days before your event. We accept bank transfer and card payments. Full refunds are available for cancellations more than 60 days out.

Question 7

How far in advance should I book?

Accepted Answer

We recommend booking 3-6 months in advance, especially for weddings during peak season (May-October). Last-minute bookings may be possible depending on availability.

Question 8

What flavours do you offer?

Accepted Answer

We offer 10+ premium flavours including classics like Vanilla Bean and Belgian Chocolate, Mediterranean favourites like Pistachio, and dairy-free sorbets. Your package determines how many flavours you can choose.

Question 9

Can you customise the styling to match my event?

Accepted Answer

Yes, our styling team can coordinate florals, signage, ribbons, and umbrella draping to complement your colour palette and theme. Share your mood board during the booking process.

Question 10

Do guests get unlimited servings?

Accepted Answer

Yes, all packages include unlimited servings within the service duration. Guests can return for seconds, thirds, or try different flavours — that's part of the experience.

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